Shipping policy.

Thank you for shopping with Got Kwilts?. We aim to ensure your order arrives safely and promptly. Please review our shipping policy for more details on how we handle shipping.

Order Processing Times

  • All orders are processed within 1-2 business days.

  • Orders are not processed or shipped on weekends or holidays.

  • If we experience a high volume of orders, there may be delays. We will notify you via email if your order is affected.

Shipping Rates & Delivery Times

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Flat rate standard shipping to United States: $9.95 (6-8 business days)

  • Flat rate standard shipping to Canada: $64.95 (duties/fees not included)

Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. You can track your package using the link provided in the email.

Shipping Destinations

  • We currently ship to addresses within United States and Canada

  • We also offer international shipping to select countries. Please note that shipping times and rates may vary based on the destination.

Shipping Delays

Occasionally, there may be delays beyond our control (e.g., inclement weather, customs delays). We will do our best to keep you informed if there are any unexpected delays with your shipment.

Lost or Damaged Packages

  • If your package is lost or damaged during shipping, please contact us immediately at [customer service email] with your order number.

  • We will work with the shipping carrier to resolve the issue as quickly as possible.

Customs, Duties, and Taxes

For international orders, Got Kwilts? is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Contact Us

If you have any questions or concerns regarding shipping, feel free to contact us at gotkwilts@gmail.com or via the form on our contact page.